Maximize Downtime
Equip Your Team With The Knowledge They Need To Succeed.
If you plan on being profitable in the next few months, then you must provide your staff with resources and tools to help them excel. What they do, and don't do, during these difficult times can set you up for success or failure.
THE CONVERSION WHALE DIFFERENCE
Find out now how your practice is measuring up in less than 2 minutes.
Get Unlimited Access To Our Training and Resource Center
Your team could make better use of their time by learning more. Membership plans include up to 20 team members and direct access to every course, module, and resource on our site.
Receptionists
✓ Reduce cancellations and no shows
✓ Learn the correct time and method for asking for reviews and referrals
✓ Improve patient communication and customer service
Get unlimited access to every course.
Dental Assistants
✓ Productively filling non-patient time
✓ Learn to become a leader in your dental practice
✓ Understand doctor expectations
Scheduling Coordinators
✓ Master confirmation calls
✓ Schedule for production goals
✓ learn to manage both the doctor and hygiene schedule + cancellations
Dental Hygienists
✓ Explain Perio in a way that makes sense to patients
✓ Learn how to build customer relationships
✓ Master the hand-off from reception through the appointment
Financial Coordinators
✓ Improve patient understanding of insurance and payment optoins
✓ How to present treatment estimates
✓ How to handle and reduce AR
Doctors
✓ Lead a profitable business
✓ How to implement training for your team
✓ Learn the ins and outs of customer service and building patient rapport
Treatment Coordinators
✓ increases case acceptance through communication
✓ Get your patients to say "Yes!" to treatment
✓ Learn how to discuss payment options
Office Managers
✓ Learn the keys to growing a practice
✓ Create sustainable processes through the office
✓ Motivate your team for success
How It Works
Get unlimited access to every course.
Choose Your Plan
Unlimited access for your entire team with no contracts.
Create Staff Accounts
Assign each employee their own login credentials.
Create Training Schedule
Outline a plan for adding training into employee schedules.
Begin Training
Improve your practice by training just one hour per week.
Featured in:
Dental Training & Resource Center
- Laura Hatch, the leading authority on dental front office training.
8 Courses
For each position
7+ Modules
+250 videos
In each course
Of content for your entire team
A well-trained dental team equates to a higher production value.
Sign up now, invest in your team, the return is worth it.
Get a monthly membership now →
Meet Laura Hatch
Laura Hatch, the leading authority on virtual dental front office training, is the founder of Front Office Rocks — a web-based, on-demand front office training program for dental practices. In addition to that, she has built and managed two fee-for-service dental practices. Laura is committed to learning how to manage and empower team members, and was recognized as one of DPR’s Top 25 Women in Dentistry for 2016.
Get unlimited access to every course.
We get real results for our members.
Dr. James Maxwell | Dentist
“We’ve been a Front Office Rocks customer for several years. Laura’s content has remained our go to training material even with team changes & when using different coaching companies. It’s definitely more than worth the cost! I can’t think of anything in my practice that has been of a greater value over time for us.”
Dr. Kevin Hintz | Dentist
“I have used Front Office Rocks for over 1 year. It has changed the way my practice and my team operate! I feel it's the most bang for one's buck when it comes to ongoing support and learning. Why spend tens of thousands on a consultant when you can get much more for cheaper. Our overheads are constantly on the rise. Thanks!”
Ashley Hanson | Office Manager
“This is very informative online training for not only front office team members but also for clinical staff. It is very nice to have this training available to guide new front office employees.”